Account and data deletion
Delete your Southkart account
This page lets users of the Southkart Online Shopping App request deletion of their account and associated personal data. You do not need to sign in or reinstall the app.
What will be deleted
- Your Southkart customer account and profile information.
- Saved delivery addresses, cart, wishlist, device tokens, and other personal data that is not required to be retained.
- Access to your account, wallet, loyalty points, and account history.
What may be retained
Transaction, invoice, payment, refund, fraud-prevention, and dispute records may be retained only when required for tax, accounting, security, or other legal obligations.
Retained information is restricted to those purposes and is deleted or anonymized when it is no longer required.
How it works
- Submit the form below using the email address registered to your Southkart account.
- We may contact you to verify account ownership. Never send your password or payment card details.
- After verification, we normally complete deletion within 30 days. Active orders, refunds, disputes, or legal obligations may need to be completed first, and we will explain any delay.
You can also delete a signed-in account from the app's Profile screen by choosing Delete account.