Southkart Privacy Policy

Effective Date: October 5, 2026

Last Updated: October 5, 2026

Southkart (“Southkart”, “we”, “us”, or “our”) is an e-commerce company providing online shopping services through our website and mobile application. We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

When you use Southkart, we may collect information such as your name, mobile number, email address, delivery address, billing details, order information, and information you provide when contacting our customer support.

We may also collect limited technical information, such as device type, IP address, browser or app information, and usage information, to maintain and improve our services.

2. How We Use Your Information

We may use your information to:

1. Process and deliver your orders
2. Process payments and refunds
3. Contact you regarding your orders
4. Provide customer support
5. Manage your account
6. Improve our website, application, and services
7. Prevent fraud and unauthorized activities
8. Comply with applicable laws and regulations

3. Payment Information

Payments may be processed through secure third-party payment providers. Southkart does not intentionally store sensitive payment credentials such as your card PIN, UPI PIN, or banking password.

Payment providers may process your information according to their own privacy policies.

4. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, such as payment processors, delivery partners, hosting providers, and technology service providers, when required to provide our services.

We may also disclose information when required by law or to protect the rights and security of Southkart and its customers.

5. Data Security

We use reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no online service can guarantee complete security.

6. Data Retention and Deletion

We retain information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with legal requirements.

You may contact us to request deletion or correction of your personal information, subject to applicable legal requirements.

7. Cookies

Our website may use cookies and similar technologies to provide essential functionality, remember preferences, improve performance, and understand how our services are used.

You can manage cookies through your browser settings.

8. Third-Party Services

Southkart may use or provide links to third-party services, including payment and delivery providers. We are not responsible for the privacy practices of third-party services and recommend reviewing their respective privacy policies.

9. Children's Privacy

Southkart does not knowingly collect personal information from children where prohibited by applicable law. If you believe a child has provided personal information to us, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or want to request access, correction, or deletion of your information, please contact us:

Southkart

Email: info@thesouthkart.com

Phone: +91 4513596489

Website: https://thesouthkart.com