Return Policy

Southkart Return Policy

Effective Date: October 5, 2026

Last Updated: October 5, 2026

At Southkart, customers can request a return only within 12 hours from the time of delivery.

1. Return Request Time

A return request must be submitted within 12 hours of receiving the product.

After 12 hours from delivery, the return request will not be accepted.

2. Return Process

Customers must contact Southkart customer support within the 12-hour period to initiate the return process.

The return request will be reviewed before it is approved.

3. Product Condition

Returned products must be in the same condition in which they were delivered.

The product should not be used, washed, damaged, altered, stained, or missing its original tags, packaging, or accessories.

4. Quality Check

After the returned product reaches our warehouse, Southkart will conduct a quality inspection.

If the product passes our quality check and meets the return requirements, the return will be accepted and the applicable refund will be processed according to our Refund Policy.

Products that are damaged, used, altered, or otherwise fail the quality check may be rejected.

5. Contact Us

For return requests, please contact:

Southkart

Email: info@thesouthkart.com

Phone: +91 4513596489

Website: https://thesouthkart.com

Important: The 12-hour return period starts from the recorded delivery time. Return requests received after 12 hours will not be accepted.